You may return up to 10% of your original order for a refund, no fewer than 15 days
prior to your game date. Tickets must be returned to the Group Sales Department by this
deadline. Refunds will be issued onto the purchasing credit card or by check.
Catering is provided exclusively by Delaware North Sportservice. Menus are available
upon request from the Group Sales Department or Delaware North Sportservice. For
catering related questions, please call 410-659-0812.
A 25% non-refundable deposit will be required for the following:
Group tickets on Yankees, Red Sox, Phillies and Nationals games
Suites (all games)
Miller Lite Flite Deck (all games)
Customers will be able to place the deposit with a credit card at the time of reservation.
Clients without a credit card will be permitted to send a check within ten (10) business
days of placing the reservation.
Gift certificates are available for purchase through the Group Sales Department or the
Box Office. They can be redeemed for future game tickets, at Oriole Park concession
stands and merchandise stands. Gift certificates are redeemable for one year from the
issue date and are available in denominations of $1, $5, $10, $20, $25 and $50.
The Orioles make every effort to play each game on its scheduled date. Should weather
cause the postponement of the game, an announcement will be posted on Orioles.
com and be communicated by local media. A game-specific exchange policy will be
announced at that time or shortly thereafter.
Make your group outing extra special with an in-game visit from the Oriole Bird. Bird
visits are $75 and all proceeds will benefit the Baltimore Orioles Charitable Foundation.
There are a limited number of visits for each game. Bird visits can be arranged by calling
General parking is available on a day-of-game basis in Lots F, G and H for $8 (cash only)
per car. Limited parking may be offered in Lots B and C on a first-come, first-served basis
for $10 (cash only) per car (subject to availability). Bus parking may be purchased in
advance of your group outing for $25. Please order at least 10 days prior to your game
to allow for delivery of the parking pass. Bus parking is also available day of game for
$30 (cash only).
Full payment is required at least 30 days prior to the game. Tickets will be issued once
final payment has been received.
To arrange a former player appearance for your group event at Oriole Park, please
contact Jennifer Steier, Orioles Alumni Affairs Assistant, at 410-547-6144 or
Fans may recognize that special persons birthday or anniversary on Oriole Parks
centerfield video board. Please call 888-848-BIRD at least 48 hours in advance to schedule
your Scoreboard Surprise. Scoreboard Surprises are $25 and subject to availability. A
limited number of full video board Scoreboard Surprises are also available for $50. All
proceeds will benefit the Baltimore Orioles Charitable Foundation.
A Scoreboard Welcome is complimentary for all suites, parties and group of 25 or more.
You may provide your groups name to your Group Sales Representative when reserving
your group outing. All group names must be received at least two business days prior to
the game. The group name will appear at the middle of the third inning.