Looking for specific details on how things work at Marlins Park? Our A-to-Z Guide can answer your questions!
Accommodations and special services are available for Guests who require wheelchair seating and/or other assistance at Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318.
Assistive Listening Devices
Braille and Tactile Signs
There are eight (8) passenger elevators at Marlins Park. Priority access is given to Guests with disabilities on all elevators. Elevator locations and access points are as follows:
Special Needs Strollers
TTY Telephones/Video Phones
MLB.com Ballpark app.
Miami Marlins - Marlins Park
501 Marlins Way
Miami, FL 33125
Phone Numbers and Email
Receptionist: (305) 480-1300
Sales and Service: (305) 480-2525
Email requests may be sent to: BallparkFeedback@marlins.com
Hit a home run for your business by becoming a Miami Marlins Corporate Partner. Our experienced team will work with you to develop a fully customized marketing solution that delivers the results you desire. For more information, call our Corporate Partnerships Department at (305) 480-1480.
To help enhance the Guest experience and ensure safety for all events at Marlins Park, sitting or standing in the aisles, in the stairways, on seat backs and on seats, or stepping over/on seats is not permitted. Guests will be asked to return to their seats if spotted performing any aforementioned actions. As a courtesy to others, we request that Guests refrain from walking in aisles while players are inside the batter's box.
The Miami Marlins and Levy Restaurants, Inc., the concessionaire at Marlins Park, promote the responsible sale and consumption of alcoholic beverages.
#VoteMarlins! We encourage all Guests to vote for their favorite Marlins players in the balloting process for Major League Baseball's annual All-Star Game. Balloting begins in May and continues through early July. Guests can vote online at marlins.com/vote. For information on the 2017 Major League Baseball All-Star Game at Marlins Park, visit the Guest Services Centers on the Promenade Level at Section 15 and on the Vista Level at Section 318 or go to marlins.com/2017asg.
Service, signal and guide animals for Guests with disabilities are welcome at all Marlins Park games and/or events as long as they have appropriate documentation. The animal cannot be a danger to others or interfere with others through unwanted attention, barking, inappropriate toileting, etc. Service, signal and guide animals must wear their identifying collars, vests and/or harnesses at all times. All service animals must sit in accessible seating locations throughout the ballpark. If you have any further questions, please contact Guest Services at (305) 480-1596.
On select promotional dates for "Bark at the Park", service and non-service dogs will be permitted into certain areas of the ballpark.
Paging over the Marlins Park public address system is available for medical emergencies only by contacting a Guest Services Team Member or by visiting one of the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318.
A total of four (4) special art projects were selected by Miami-Dade County Art in Public Places to be displayed at Marlins Park.
Orange Bowl Tribute
Home Run Sculpture
Guests may seek autographs from the time entrances open until 45 minutes prior to First Pitch. Marlins players may sign autographs before each game when time permits; however, autograph opportunities are not guaranteed at every game. Autograph sessions for Guests will be scheduled from time to time during the year, including the annual Marlins FanFest event, which is held in early February each year. Fish Family Season Ticket Holders are provided with an exclusive autograph session each year as well. To learn more about joining the Fish Family as a season ticket holder, visit marlins.com/seasontickets, email email@example.com or call (305) 480-2525.
For Guests' convenience, Automated Teller Machines (ATMs) are available at the following locations:
3rd Base Entrance
New Era Team Store
View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.
Automatic External Defibrillator (AED) devices are used to assist lay personnel in providing early intervention using cardiac defibrillation for cardiac arrest patients. These devices are located at the following locations:
Home Run Porch
Complimentary to all Marlins Park Guests, a towing service will provide emergency roadside assistance within our parking garages and surface lots. Services are available beginning one hour before the start of baseball games and up to two hours after baseball games conclude.
A fee will apply if a vehicle is requested to be moved off property. Guests requiring these services should contact any Miami Parking Authority staff member, Parking Security Officer, Guest Services Team Member or Miami Police Officer for assistance. The Miami Parking Authority customer service hotline number is (305) 579-4900.
To ensure the safety and security of our Guests, the Marlins reserve the right to thoroughly inspect all bags, clothing or other articles prior to entry into Marlins Park. The Marlins may prohibit entry to any Guest or require removal of any items at their sole discretion.
In accordance with Major League Baseball security regulations and Marlins Park, the following policies will be enforced at all entrances at Marlins Park:
There is no storage area for items or bags at Marlins Park. Guests arriving by mass transit should take particular care not to bring any prohibited items, as no exceptions will be made.
Elegant Occasions. Memorable Events. Combination of history, modern design, technology and year-round availability - Marlins Park offers versatile/unique spaces and is the ideal setting for an event of any size or style, including:
Marlins Park provides in-house catering service, as well as an assortment of preferred vendors. Let Marlins Park be host to your one-of-a-kind affair! For more information, please visit marlins.com/ballparkevents, call (305) 480-1597 or email firstname.lastname@example.org.
Guests are permitted to bring and display banners inside Marlins Park as long as they do not:
Banners may not be paraded through any part of Marlins Park and may only be displayed between innings.
Guests who choose to watch batting practice and infield workouts from a seat other than their own (based on availability) may remain until 45 minutes after the entrances open. At that time, Guests will be asked to return to their seats by an Event Staff or Guest Services team member. Please be advised that on certain game days, teams may elect not to take batting practice, infield workouts or both.
Fish Family Season Ticket Holders have the opportunity to enter the ballpark early to watch batting practice prior to any 4:10 or 7:10 PM regular season home game. Fish Family Season Ticket Holders may take advantage of this benefit by showing their Fish Family I.D. card at the 3rd Base Entrance beginning two and a half hours prior to regular gate entry time.
Billy's Bunch is the official kids club of the Miami Marlins, for children 12 years of age and under. The annual membership includes several great Billy's Bunch giveaways, as well as exclusive offers and benefits. Children can join by asking their parents to register at marlins.com/BillysBunch or at Marlins Park during any Marlins regular season home game until August 31st.
Billy The Marlin is the official mascot of the Miami Marlins. When he isn't tweeting from his official @BillyTheMarlin Twitter account, Billy likes to make appearances at youth clinics, schools, hospitals and parades throughout the year. All requests for personal appearances must be made to Billy The Marlin via email at BillyTheMarlin@marlins.com, phone (305) 480-1416 or by mail to: Miami Marlins, attention: Billy The Marlin, 501 Marlins Way, Miami, FL 33125.
The Bobblehead Museum display on the Promenade Level is located at Sections 14/15. It features a collection of current and former Marlins player bobbleheads, as well as current and past baseball players, mascots and broadcasters from all MLB teams. Displaying more than 600 bobbleheads at any time, the entire structure moves ever so slightly, causing the heads to constantly bobble./p>
The Marlins and Budweiser have teamed up to implement the Budweiser Good Sport Program as a "thank you" to Guests who respect the rights of others, drink responsibly and designate a driver at Marlins home games. Please visit the Budweiser Good Sport Program kiosk located on the Promenade Level. Program registrants must be 21 years of age or older and have a valid driver's license.
Digital cameras are permitted inside Marlins Park. Please adhere to the below guidelines for use of camera at Marlins Park:
For Guests' convenience, mobile charging stations are available on the Promenade Level at the following locations:
View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.
Children up to 36 months old do not need a ticket to enter Marlins Park; however, the child must sit on an adult's lap during the game without obstructing the view of any other Guests. Any Guests older than 36 months of age must purchase a ticket to enter Marlins Park.
Baby-Changing Tables are available at the following locations:
Family restrooms can be found in the following locations:
Home Run Porch
Mothers in need of private accommodations while nursing are welcome to do so in any Family Restroom or First Aid Room. Please see "Restrooms/Family Restrooms" or "First Aid Rooms" for locations.
View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.
The Miami Marlins have partnered with world-renowned South Beach hotel, The Clevelander, to operate a poolside lounge area unlike any other ballpark experience. Clevelander Marlins Park features a swimming pool, fabulous cuisine, signature beverages, entertainment and a one-of-a-kind seating location on the Field Level, as Guests view the game through the Outfield fence. Guests of Clevelander Marlins Park will have the opportunity to watch the visiting team pitchers warm up and a close-up view of the Marlins outfielders making spectacular plays during the game. Clevelander Marlins Park will open 90 minutes before each game and will remain open up to (1) hour after games and on non-game days for private events. Guests must be 21 years of age or older to be allowed inside The Clevelander during all Monday through Saturday home games. However, age restrictions will NOT apply during Sunday home games. Visit marlins.com/clevelander for tickets or more information.
Taste of Miami
The Miami Marlins and Levy Restaurants, Inc., the exclusive food service and catering partner of Marlins Park, are pleased to highlight four (4) local restaurants in the Left Field area of the Promenade Level between Sections 26 - 28. The Latin American Grill, Don Camaron, Mamá Choa and Panna Café Express have partnered with the Marlins and Levy Restaurants to feature the four restaurants' signature food offerings that help capture the essence of the culinary flair of South Florida. All (4) restaurants have their own concession stands in the Taste of Miami corridor across from Sections 26 and 28.
Corona Beach House
Located on the West Plaza, the Corona Beach House is a popular meeting and gathering place for Guests of Marlins Park. The Corona Beach House is open to Guests on gamedays and select special events.
All concessions are subject to change.
For Guests' convenience, MasterCard, Discover, American Express and Visa are accepted at most locations throughout Marlins Park.
The designated area for any drop-off is located on Orange Bowl Way (NW 14th Avenue), between Bobby Maduro Drive (NW 4th Street) and Felo Ramirez Drive (NW 6th Street). There is curb space along Orange Bowl Way (NW 14th Avenue), which provides a safe area to facilitate any event drop-off and/or pick-up.
Special Transportation Services (STS)
Miami-Dade Paratransit Operations will use the designated drop-off and pick-up location at NW 16th Avenue and NW 6th Street (Felo Ramirez Drive). Visit http://www.miamidade.gov/transit/rider_sts.as for further details and information.
There are eight (8) passenger elevators at Marlins Park. Priority access is given to Guests with disabilities on all elevators.
Elevators can be found in the following locations:
There are a total of ten (10) escalators in Marlins Park. Escalator locations and access points are as follows:
Should there be an immediate need to evacuate Marlins Park, Guests will be given instructions by the public-address/open-caption systems. Exit instructions will also be posted on high-definition televisions on the concourses.
Guests are encouraged to take the following steps:
All of our current Marlins employment opportunities are posted online at marlins.com/Jobs.
Marlins Park has four (4) main entrances:
There are also four (4) entrances for premium seat holders:
Entry times for baseball games at Marlins Park vary based on the game start time (First Pitch) and the entrance being used.
|12:10 PM||3rd Base (Fish Family members only)||10:30 AM|
|12:10 PM||Ricoh Diamond Club (Premium Ticket Holders)||10:30 AM|
|12:10 PM||General Admission (all other gates)||10:30 AM|
|1:10 PM||3rd Base (Fish Family members only)||11:30 AM|
|1:10 PM||Ricoh Diamond Club (Premium Ticket Holders)||11:00 AM|
|1:10 PM||General Admission (all other gates)||11:30 AM|
|4:10 PM||3rd Base (Fish Family members only)||1:30 PM|
|4:10 PM||Ricoh Diamond Club (Premium Ticket Holders)||2:00 PM|
|4:10 PM||General Admission (all other gates)||2:30 PM|
|7:10 PM||3rd Base (Fish Family members only)||4:30 PM|
|7:10 PM||Ricoh Diamond Club (Premium Ticket Holders)||5:00 PM|
|7:10 PM||General Admission (all other gates)||5:30 PM|
View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.
The Marlins' highest priority is to ensure the safety and security of our Guests, and we will take every reasonable step to ensure the safety of everyone entering Marlins Park. The Marlins administer several important security measures in accordance with Major League Baseball security regulations and in conjunction with local, state and federal law enforcement agencies.
Guests and their belongings will be inspected before entering Marlins Park.
Any person or property that could affect the safety of Marlins Park Guests/property shall be denied entry. Such persons or items will be prohibited from entering Marlins Park. There is no storage area for items. Guests arriving by mass transmit should take particular care not to bring any prohibited items, as no exceptions will be made.
The Marlins encourage Guests to arrive at least 90 minutes prior to first pitch to avoid lines and to enjoy pregame activities on the West Plaza. Please follow all signage and directions from security personnel. If you provide tickets to someone who may not be familiar with Marlins Park security policies, please alert your Guests to these measures. Marlins Park entrances usually open 90 minutes prior to the scheduled start of every home game.
Guests who are or appear to be intoxicated and/or unmanageable will not be permitted into Marlins Park.
The Marlins reserve the right to change or modify these guidelines at any time without notice.
Guests are not permitted to leave Marlins Park and return using the same ticket. Re-admission into Marlins Park will only be allowed in the case of an emergency. Please see security personnel or a Guest Services Team Member prior to exiting Marlins Park.
Guests are permitted to exit Marlins Park with the express purpose of patronizing the New Era Team Store, which is located on the West Plaza of Marlins Park. Guests must present their ticket to the Entrance Supervisor at the Home Plate Entrance prior to exiting Marlins Park. The Gate Supervisor will sign the ticket of each respective Guest to accommodate re-entry.
Letters to Marlins players should be addressed to the attention of that specific player at Miami Marlins, 501 Marlins Way, Miami, FL 33125. If a response is desired, please enclose a self-addressed, stamped envelope. All letters are delivered to the addressee, but a personal response from a player cannot be guaranteed.
Guests can use their cell phones to confidentially text questions and concerns to Marlins Park personnel by texting the word FISH (Space) the issue and location to 69050 (standard message rates may apply). A Marlins Park staff member will respond accordingly.
First Aid Rooms are located on the Promenade Level at Section 6 and Vista Level at Section 306. Guests in need of medical assistance should notify security personnel, the nearest Marlins Park staff member or visit the nearest First Aid Room. City of Miami Fire Rescue Department or Miami-Dade County Fire Rescue Department personnel are available during all games and public events. Roving medical personnel are also available throughout Marlins Park to provide medical assistance to Guests.
Guests are welcome to keep any foul or home run balls hit into the stands as long as they do not interfere with the safety and/or comfort of others. Major League Baseball rules prohibit Guests from throwing any object onto the field or interfering with a ball in play; offenders will face immediate ejection from Marlins Park. Guests should stay alert at all times for bats and balls that could enter the seating areas.
Several Guest giveaways are scheduled throughout the 2017 season. Giveaways will be available at all entrances while supplies last. Guests must be in attendance and produce a valid day of game ticket in order to receive an item. For a full list of giveaways, promotions, theme nights and ticket offers, please visit one of the Guest Services Centers, or marlins.com/Promotions.
There will be a limited number of each giveaway, so all Guests may not be entitled to receive one, even with a valid game ticket. A Guest is eligible to receive a promotional giveaway item if he/she meets the following requirements:
Giveaway Schedule for 2017
The Marlins are committed to promoting a sustainable environment and have implemented many green initiatives into the design and operation of Marlins Park. Marlins Park green initiatives are as follows:
Sports Lighting: The Green Generation Lighting®, developed by Musco, will enhance the playing of America's favorite pastime while cutting energy costs and minimally impacting the environment. All lamps were aimed digitally within 0.15 degree of accuracy, maximizing the quantity and quality of lighting while satisfying today's high definition broadcasting needs.
Energy Efficient Design: Marlins Park has implemented energy efficient design strategies that help reduce our energy usage by more than 20% over the current Florida Building Code requirements.
Cool Roof: While the roof of Marlins Park looks cool, it is also considered a Cool Roof. The white reflective roofing material installed at Marlins Park was selected to minimize heat gain within the facility, lowering the demand for air conditioning.
Recycling: Together with Waste Management, the Marlins are committed to the recycling program available at Marlins Park. Recycling receptacles are located throughout Marlins Park concourses as well as the East and West Plazas, allowing all Guests to be responsible stewards of the environment. To enhance our recycling program, our food concessionaire, Levy Restaurants, Inc. has selected concession packaging and cutlery that are recyclable or composed of recycled materials.
Reduced Water Usage: Marlins Park's low flow water closets, restroom faucets, showerheads and waterless urinals are projected to reduce the facility's overall water use by more than 50%.
Regional Materials: More than half of the total materials used in the construction of Marlins Park were sourced, manufactured, or fabricated from within 500 miles of Marlins Park site, thus limiting the overall carbon footprint of the project.
Recycled Content: Nearly 50% of the materials used in Marlins Park construction have a high-recycled content, in order to reduce the impact on our environment.
Group Sales packages for regular season baseball games are as follows:
Please contact the Group Sales Department at (305) 480-2523 or Groups@marlins.com for further information.
The Marlins continually strive to create a safe, comfortable and enjoyable experience for all who visit Marlins Park. Each Guest will be treated in a consistent, professional and courteous manner by all Marlins Park Team Members. The Team asks for Guests to conduct themselves in a manner that will help ensure a positive experience for everyone. The following Guest Code of Conduct has been established at Marlins Park:
The Marlins thank you for adhering to the Guest Code of Conduct. The Marlins strive to achieve the highest possible standards on and off the field. Be proud of Marlins Park and enjoy the experience.
In the interest of player and Guest safety, the Miami Marlins maintain a policy that prohibits Guests from interfering with a ball in play or disruption of an event at Marlins Park. Failure to comply with this policy will result in immediate removal from Marlins Park.
In accordance with Major League Baseball's Guest Screening Policy, the Miami Marlins installed walk-through metal detectors at all Marlins Park entrances. As a condition of entry into Marlins Park, all Guests must consent to being screened utilizing walk-through and/or handheld metal detectors. Guests with a pacemaker can opt out of walk-through and handheld metal detector screening but will be subjected to a physical search instead. Major League Baseball has worked closely with the U.S. Department of Homeland Security to increase and standardize security practices across the league. All bags entering Marlins Park shall be subject to inspection in accordance with Major League Baseball security regulations. Express lines can be found at each entrance for Guests without bags. You will need to remove mobile phones, cameras, and other large metal items from pockets before proceeding through the metal detectors. Guests are not required to remove their shoes prior to entry.
Season ticket holders and VIP Guests have the opportunity to sign-up for the CLEAR program. CLEAR is a PreCheck screening so that Guests may bypass the walk-through metal detector screening process. Guests are allowed to bring up to (1) companion in the CLEAR lane however that individual must be screened.
Guests may express questions, comments, compliments or complaints in person during Marlins Park events at the Guest Services Centers located on both the Promenade Level at Section 15 and on the Vista Level at Section 318. Guest Services Team Members are also available around Marlins Park to assist Guests.
Guests may also email any feedback to email@example.com or speak with a Guest Services Team Member by calling (305) 480-1300.
Guests inquiring about a lost item or turning in a lost item may do so at the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318. To inquire via phone, Guests should call (305) 480-1342 Monday through Friday from 9:00 AM - 5:00 PM. Non-business hours and weekend inquiries can be made by calling (305) 480-5120.
Marlins Ayudan (Spanish for "help") is the signature outreach initiative of the Miami Marlins. The purpose of Marlins Ayudan is to provide a volunteer corps willing and ready to effectuate positive change in the South Florida community. It is the fabric of the Club's corporate culture and engages every Front Office employee with schools and charities throughout South Florida. The goal of Marlins Ayudan is to leave a lasting legacy through impactful service activities that tackle the community's most pressing needs. The three-tier Ayudan methodology consists of organizational service days, team events and individual volunteer opportunities.
Easily identified by the signature Blue Jerseys, members of the Miami Marlins Front Office have contributed more than 44,000 hours of community service since the inception of the program in 2010. Furthermore, the Marlins initiative has established partnerships and traditions of giving that inspire employees to pursue their passions and contribute their time and talents year-round.
Marlins Ayudan is a direct and visible demonstration of our corporate social responsibility.
Marlins Ayudan School Partnership Program (MASPP)
Through this initiative, the Marlins directly impact the lives and educations of students in Miami-Dade County Public Schools. The MASPP is guided by focused involvement with students, faculty and staff at four (4) partner schools, and centers it on the following signature programs:
2016-2017 Marlins Ayudan Partner Schools*
*Schools were determined through a selection process.
MASPP Career Workshop Series
The MASPP Career Workshop Series is a unique educational opportunity designed specifically for students of Miami Senior High School and SLAM Academy. The goal of the program is to offer students a real-world glimpse at a variety of disciplines as they work toward building careers. The program includes presentations at Marlins Park, as well as campus tours at local colleges and universities.
Marlins Think Tank
Marlins Think Tank aims to enrich the learning experiences of students in grades 4 through 6 by linking baseball to the following curriculum areas:
Marlins Think Tank provides lesson plans that meet Common Core State Standards as adopted by FDOE with the Miami Marlins as the lesson theme. Throughout each lesson, students will read and learn about baseball and Miami.
Classrooms that use the Marlins Think Tank materials will even hear from current Miami Marlins players through interactive videos.
Marlins Think Tank is available for free to all teachers and classrooms. To access the Think Tank web portal, visit www.marlins.com/thinktank.
Marlins Think Tank Week Sweepstakes
Every year, classrooms that take advantage of the Marlins Think Tank curriculum have the opportunity to meet a member of the Miami Marlins as part of the Marlins Think Tank Week Sweepstakes.
To participate in the Marlins Think Tank Week Sweepstakes, fourth to sixth grade classrooms can submit their completed lesson plans. At the conclusion of the contest, winners will be chosen from the completed lessons.
During Marlins Think Tank Week, Miami Marlins players, coaches and broadcasters will visit schools across the Tri-County area, listening to presentations from students, hearing what the students learned and sharing their own personal experiences in education.
Marlins Think Tank Week takes place during May of every school year. Contest dates and deadlines will be posted at the beginning of the spring semester. Check www.marlins.com/thinktank for official rules and dates.
The Marlins Foundation supports the Charity Partners of the Miami Marlins through philanthropy and service. The Foundation is committed to improving the lives of our youth through education, the arts and baseball, with a focus on children with special needs. The funds raised by the Foundation provide unique experiences for kids in our schools, parks and on the water.
The 50/50 raffle is a fundraising vehicle for the Marlins Foundation to raise funds at Marlins Park during the season. At every home game, fans have the opportunity to play and win 50% of the net proceeds raised that day, with the remaining proceeds benefitting the Marlins Foundation or the hosting non-profit organization. Make sure you visit a 50/50 kiosk located in Sections 3, 17 and 26, or see the roaming sellers throughout the ballpark. Sales end in the 6th inning, so don't miss your chance to win big! For more information visit marlins.com/Raffles.
The Annual Fund benefits the Marlins Charity Partners. Donations may be made online at: www.marlins.com/annualfund.
Every year the Marlins partner with four (4) local non-profit organizations, which are selected through the Charity Partner Empowerment Fund (CPEF) selection process. In addition to a $25,000 donation during the season, each organization will have the opportunity to highlight the great work they are doing in our South Florida community at Marlins Park. To learn more about the Marlins Charity Partner Empowerment Fund, visit www.marlins.com/empowermentfund.
The Marlins are committed to assisting non-profit organizations in their fundraising efforts. If you would like the Marlins to consider donating to your next fundraiser, please visit marlins.com/inkind. Please note that the Marlins require at least four (4) weeks notice for consideration of your requests.
Join the Marlins Foundation at the 12th Annual FOX Sports Florida Fantasy Auction on June 28th at Marlins Park. During this special live televised auction, viewers will have the opportunity to bid on once-in-a-lifetime experiences. If you can't make it to the game tune into FOX Sports Florida to place your bids! All proceeds from this event will benefit the Marlins Educational Fund. Please visit www.marlins.com/Fantasy for further information.
Marlins Play Catch
Enjoy a fun filled day with your family at Marlins Park for the annual Marlins Play Catch on Sunday, June 4th. Participants will receive a game ticket for all-you-can-eat seats, a commemorative t-shirt, photo and game used baseball. After the game, fans will have the opportunity to play catch on the field. All proceeds from this event will benefit Prostate Cancer Research. Please visit www.marlins.com/PlayCatch for further information.
RBI (Reviving Baseball in Inner Cities)
The Marlins RBI League formed during the Club's inaugural year, 1993. RBI, Reviving Baseball in Inner Cities, is a program offering youth ages 13 - 18 living in underserved areas the opportunity to participate in organized baseball and softball. This program was designed to promote interest in baseball, academic achievement and social responsibility.
The Marlins are committed to providing baseball and softball programs to underserved children, stressing character development both on and off the field. The Breaking Barriers curriculum is implemented into the program. All members of the league submit an essay describing a barrier they have overcome in their life in the spirit of Jackie Robinson.
On select home games, the Marlins Foundation will host a silent auction featuring autographed memorabilia and unique experiences. The silent auction table, located on the Promenade Level, will open when ballpark gates open and close at the end of the 3rd inning. All proceeds will benefit the Marlins Foundation and Marlins Foundation Charity Partners. For more information, visit marlins.com/initiatives.
Taste of Miami Food Event:
Taste of Miami is a culinary and beverage experience that showcases some the best Miami has to offer. Guests will delight their taste buds to savor a selection of culinary bites, craft beers and wines. The evening will be highlighted with a sizzling head-to-head cooking competition between Miami's finest chefs and Marlins Alumni. For more information, visit www.marlins.com/tasteofmiami.
Date of Project Completion: March 2012
Months of Construction: 32 Months
Construction Manager: Hunt/Moss, A Joint Venture
Ballpark Square Footage: 928,000 Square Feet
Ballpark Type: Retractable Roof
Playing Surface: Natural Grass (Platinum TE Paspalum)
Seating Capacity: 37,442
Green Building: LEED Gold Status
Materials in Façade: Colored Glass, Stucco, Metal Panel and Glass Curtain Wall
On-Site Parking: (4) Garages and (6) Surface Lots for a total capacity of approximately 5,700 spaces
Number of Suites: 45 Total: (13 Founders Suites, 10 Legends Suites, 12 MVP Suites, 6 Fiesta Suites, 2 Championship Suites, and 2 Hall of Fame Suites)
Aquariums: Marlins Park features two (2) 450-gallon saltwater fish tanks behind Home Plate. Each aquarium is constructed of durable fiberglass with clear acrylic panels 1.5 inches thick. To protect the aquariums from foul balls, errant pitches or any other unexpected contact, polycarbonate, a material used in bullet-resistant glass, has been installed in front of the acrylic panels.
Operable Wall: The Left Field Operable Wall is a feature unlike any other in Major League Baseball. Six (6) glass wall panels, towering at 40'x60', open to create a 240-foot view overlooking Downtown Miami's spectacular skyline. Depending on weather conditions, the Operable Wall may open in conjunction with the Retractable Roof or remain open when the roof is closed.
Sections and Seat Numbers: Seating Bowl sections begin with Section 1 on the Promenade Level, 201 on the Legends Level and 302 on the Vista Level, starting from the right field foul pole and proceeding clockwise around Marlins Park. Any seating rows prior to row 1 are marked by letters. The number of rows in each section will vary.
West Plaza: The West Plaza is an area on the exterior of Marlins Park that is open 365 days a year and allows Guests a location to enjoy pre- and post-game activities, as well as access to the New Era Team Store year round. The West Plaza also features a 20'x40' video board to broadcast upcoming events and other messages. The West Plaza represents an area comparable to the size of 3 ½ football fields and has the opportunity to be shaded when the roof is open.
Roof: Marlins Park is the sixth MLB Ballpark to have a retractable roof.
Guests can shop the largest selection of Marlins merchandise, including authentic jerseys, official caps and game-used memorabilia, at the Official Team Stores.
The New Era Team Store Open year round, with the biggest assortment of Marlins Merchandise in the Ballpark! Located on the West Plaza, off of Marlins Way (NW 16th Avenue) for more information, please call (305) 480-1651.
Hours of Operation:
Team Store hours are subject to change without notice.
The Majestic Team Store: Located behind home plate by Section 12 on the Promenade Level
Hours of Operation:
Open on gamedays only from the time the entrances open (90 minutes prior to First Pitch) until the end of the game. Merchandise is also sold at kiosks throughout Marlins Park and the West Plaza before and after games or events. Marlins merchandise can also be purchased at the Official Team Store inside Miami International Airport, located in Terminal D at Gate 28.
Autographed and Game-used memorabilia can be found at the following locations:
Game-used baseballs and bases are available for purchase at the Game-used Kiosk, at Section 6 after the 3rd inning of every home game. All game-used and autographed memorabilia is authenticated by MLB and comes with an MLB hologram that verifies authenticity. For additional information or to find memorabilia from your favorite Marlins players, please email firstname.lastname@example.org.
The Marlins, in partnership with MLB.com, are proud to offer two mobile applications (apps):
Singers interested in performing the national anthem for a Marlins home game are asked to submit a CD demo performing the anthem a cappella. Instrumentalists are also asked to submit a CD demo without accompaniment. All performers should label their audition recordings with their name, address and telephone number. The recordings should be sent to the Miami Marlins, attention: Marlins Vision, 501 Marlins Way, Miami, FL 33125. Please note that all submitted materials will not be returned to sender. MP3 audio files are preferred.
Marlins Park provides our Guests with four (4) parking garages located on the north and south side of Marlins Park and six (6) surface parking lots located on the east and west sides of Marlins Park, totaling nearly 5,700 parking spaces. Guests can purchase their parking online at marlins.com/parking. Advance purchase rates are $15 for Monday - Thursday games and $20 for Friday - Sunday games (exceptions apply for the Home Opener and Premium Games). Day of game, cash and credit card parking will be sold based on availability with costs ranging from $15 to $25. Guests are encouraged to pre-purchase their parking to ensure convenient, on-site parking.
Accessible parking is available for Guests with handicap/disabled plates and/or tags based on a first come, first served basis. View Parking Map »
The Miami Marlins encourage Guests to ride their bicycles to Marlins Park. Bicycle racks are available on the first floor of the Third Base and Home Plate Garages located on the north side of Marlins Park. Guests should bring their own locks. For more information, visit us online at marlins.com/parking.
Fuel Efficient Vehicle
Marlins Park offers Fuel Efficient Vehicle (FEV) parking spaces in three (3) of the four (4) parking garages. These spaces are reserved for electric and hybrid vehicles as part of the Marlins Park green initiatives. Please contact the Miami Parking Authority at (305) 373-6789 for further information.
Parking Garages and Surface Lots
Mass Transit Information
Bus: Miami-Dade Transit offers bus transportation to and from Marlins Park.
Please visit http://www.miamidade.gov/transit/routes.asp for further information on routes and schedules.
Train: Both the Tri Rail and Metrorail Systems are available to Guests attending events at Marlins Park. The closest train stations to Marlins Park are the Civic Center Train Station, located at 1501 NW 12th Avenue, and Culmer Station, which is located at 701 NW 11th Street.
Miami Dade Transit Shuttle: For all baseball games and other select events, Miami-Dade County provides an express shuttle service to and from Culmer Station and Marlins Park.
Trolley: The City of Miami's Trolley to Marlins Park has a convenient pick up location outside the Civic Center Train Station and drops off and picks up passengers at Marlins Park on the corner of Orange Bowl Way (NW 14th Avenue) and Felo Ramirez Drive (NW 6th Street).
The following premium seating locations are available throughout Marlins Park:
The following items will NOT be permitted inside Marlins Park:
Such items will be prohibited from being brought into Marlins Park. There is no storage area for these items. Guests arriving by mass transit should take particular care not to bring any prohibited items, as no exceptions will be made.
The official publications of the Miami Marlins are the best ways for Marlins fans to follow their team. The Marlins Official Yearbook and Marlins Playbill are great sources for feature stories about the team and color photos of all their favorite players, as well as information about the Club's beautiful home, Marlins Park. The Marlins Official Media Guide contains a wealth of information to satisfy even the most diehard fan, from bios on Marlins players, coaches and Front Office staff, to in-depth statistics and team history information. These official publications are available at all retail locations at Marlins Park.
There are two (2) vertical circulation ramps at Marlins Park, which can be used to travel from level to level or to exit Marlins Park. The base of the North Ramp is located at the 3rd Base Entrance and winds up to Section 17 of the Promenade Level. The 1st Base Helix Ramp begins at the 1st Base Entrance and winds up to the Promenade, Legends and Vista Levels.
To help enhance the Guest experience and safety for all events at Marlins Park Guests will be asked to return to their seats if spotted performing any aforementioned actions.
In the event of a postponed or cancelled event, Guests will be advised to check marlins.com, the local newspaper, media affiliates, or to call us at (877) MARLINS for further information.
Restrooms and wheelchair accessible restrooms are located on all levels of Marlins Park. Restrooms are available in the following locations:
View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.
During all pregame warm-ups and the course of the game experience, hard hit baseballs, bats and fragments thereof may be thrown or hit into the stands, concourses and concessions areas. For the safety of every Guest, all Guests must stay alert and be aware of their surroundings. Guests who are concerned with their seat location should contact any Guest Services Team Member for an alternate seat location.
The Marlins urge Guests to use caution when moving around Marlins Park and while walking up and down the aisles and through the seating areas. Please do not lean on, reach over, sit on or stand near railings.
The Marlins Vision main video board display at Marlins Park is a state-of-the-art screen. It includes 1080 lines of resolution and 4.4 trillion shades of color. The video board uses Daktronics HD-16 technology with lines of LED pixels on 16.5mm spacing. In addition, a second board display is located in the Left Field corner of the Seating Bowl and a third HD board display is located on the West Plaza to provide entertainment and contribute to the interactive environment of the plaza before and after games.
The Marlins Celebration Club allows Guests to celebrate a special occasion at a Marlins game. Guests can order their message at marlins.com/celebrationclub. Message requests must be submitted as follows:
Payment must be made prior to announcement on the day of the game. For more information visit http://miami.marlins.mlb.com/mia/community/celebration_club.jsp.
The best way to secure tickets to the games you want to attend and get the best price for the season is by purchasing a Season Ticket Plan and becoming a member of the Fish Family. Purchasing a season ticket plan for the 2017 season is the best way to guarantee the opportunity to purchase 2017 MLB All-Star Game tickets. Exclusions do apply.
Season Ticket Plans:
The Miami Marlins offer Full-Season Plans, Half-Season Plans and Mini Plans, all of which include a fantastic roster of benefits. Please contact the Season Ticket Sales Department by visiting marlins.com/seasontickets, calling (305) 480-2521 or emailing email@example.com for more information.
Fish Family Loyalty Program
Cross unbelievable moments off your Marlins bucket list as a member of the Fish Family! Fish Family is the official loyalty program for Miami Marlins Season Ticket Holders. Marlins season ticket holders are automatically enrolled to get rewarded instantly. Fish Family allows members exclusive access to get closer to the Marlins, and each other, through rewards and events all season long.
The Marlins want to ensure that Guests have a safe and enjoyable experience at Marlins Park. Security personnel and uniformed Miami-Dade police officers are positioned throughout Marlins Park. Guests requiring assistance should contact the nearest security personnel, uniformed police officer, or a Guest Services Team Member. Guests may confidentially text Security and Guest Services by texting the word FISH (Space), the issue and location to 69050 (standard message rates may apply), and a Marlins Park Team Member will respond accordingly.
Smoking, E-Cigarettes, and Vaping are prohibited in Marlins Park. In consideration of all Guests, the Marlins ask for your cooperation. There are no designated smoking areas inside Marlins Park, and exiting and re-entry is prohibited for this purpose. Smoking and Vaping will be limited to the East and West Plazas on the building's exterior.
Guests can enjoy free Wi-Fi and free Charging Stations throughout Marlins Park to allow them access to post photos and commentary of their Marlins Park experience!
Connect with fellow members of the Fish Family on:
You can also read about what's new at the "On Cloud Conine" blog! (oncloudconine.mlblogs.com)
There are more than 30 special events that occur throughout the season as part of our Special Events calendar. Marlins Special Events are listed at marlins.com/specialevents and most feature a themed Marlins giveaway items bundled with the ticket to the game, when ticket packages are purchase at marlins.com/specialevents.
The Marlins Spring Training facility is Roger Dean Stadium in Jupiter, Florida. For the complete Spring Training schedule and ticket information, call (561) 775-1818 or go to marlins.com/Spring. The Marlins share their Spring Training complex with the St. Louis Cardinals.
Enjoy watching Miami Marlins games in a private suite. A suite is the perfect location to host your valued clients, employees, friends and families. To learn about Mini, Half and Full-Season Suite Plans, please contact the Suites Department at (305) 480-2522 or email Suites@marlins.com. The various suites inside Marlins Park are:
Every Sunday home game is a Marlins Sunday Funday. Guests are invited to enjoy pregame festivities on the West Plaza, entertainment and activities throughout the game, and kids 12 years of age and under can run the bases after the game. For a full list of Sunday Funday promotions and giveaways, go to marlins.com/sunday.
As part of Sunday Funday, all kids 12 years of age and under will be able to run the bases on the field immediately following every Sunday home game at Marlins Park. Once the game has ended, kids and parents or chaperones should proceed to the bottom of the 1st Base Helix Ramp through the Promenade Level by Section 6. Billy's Bunch members and Season Ticket Holders may show their membership card at the bottom of the ramp to gain access to the VIP Diamond Dash line.
The Marlins Park Taxi Stand is located outside of Home Plate Entrance on Marlins Way (NW 16th Avenue) between NW 5th Street and NW 6th Street.
FOX Sports Florida begins its 21st year as the exclusive cable TV home of the Marlins with announcers Rich Waltz and Todd Hollandsworth providing all the commentary and analysis. Craig Minervini hosts pregame and postgame shows with special help from "Mr. Marlin" Jeff Conine and Jessica Blaylock. FOX Sports Florida will air 150 regular season games, all in High Definition. Raul Striker, Jr. begins his 15th season with the Marlins and will provide SAP Spanish-language coverage for all Marlins televised home games. Check local listings for further information.
The Marlins Radio Network makes it easy for you to catch a game. Our flagship station, 940 WINZ Miami's Sports Station, with play-by-play brought to you by Dave Van Horne and Glenn Geffner, will carry all 162 regular season games throughout the Miami/Ft. Lauderdale area. In addition to all 162 regular-season broadcasts on 940 WINZ, Marlins baseball can also be heard on 1230 WBZT West Palm Beach, 1600 WKWF Key West, 1450 WSTU Ft. Pierce, 1060 WIXC Titusville, 1240 WMMB Melbourne, 95.1 HD2 Melbourne, 1080 WHOOO Orlando, 770 WJBX North Ft. Myers and 99.3 FM Ft. Myers Beach.
Marlins radio broadcasts are also available in Spanish on WAQI 710 AM in the Miami/Ft. Lauderdale metro area. Hall of Famer Felo Ramirez and Luis Quintana are our Spanish-language play-by-play announcers.
The Marlins Park North Ticket Office is located on Felo Ramirez Drive (NW 6th Street). To purchase individual game tickets online or by phone, please visit marlins.com/tickets or call (305) 480-2521.
Hours of Operation
Non Game Day:
Ticket Office hours are subject to change without notice.
Tickets are valuable items, and the Marlins recommend that Guests keep them in a secure place. Lost or stolen tickets can be replaced only under the terms and conditions set forth by the Marlins and only to the account holder of record. If tickets are lost or left at home, or an incorrect ticket is presented for admission, the account holder of record is required to purchase replacement tickets to cover the missing tickets. Tickets that are reported stolen are replaced only when an official police report is provided to the Marlins Park Ticket Office. Stolen tickets, with a police report, will be replaced without charge. Replacement tickets may not be exchanged. Replacement tickets, once issued, will not be replaced if lost or stolen.
VIP, player, umpires and scout tickets can be picked up at Window 1 at the North Ticket Office, one hour prior to first pitch. A valid ID that matches the Will Call name is required to receive tickets.
All seat locations are subject to availability and dynamic pricing.
Tickets may not be used by the ticket holder/licensee or anyone else other than the Marlins for advertising, promotion or other commercial purposes, including but not limited to: contests, auctions, sweepstakes and giveaways. Time, opponent, date and team rosters and lineups, including the Marlins roster and lineup, are subject to change. For more information, please visit marlins.com/tickets.
Tickets purchased at marlins.com can be viewed, scanned and forwarded using the official Marlins Park mobile app: the MLB.com Ballpark app. Once a Guest has logged in with a marlins.com account username and password, he/she can view tickets and display ticket barcodes directly on his/her mobile devices for entry into Marlins Park. Guests may also easily forward tickets to friends directly from the app.
Guests are encouraged to purchase tickets well in advance of game day, at the Marlins Park North Ticket Office, by phone, online and during any game day at the Ticket Office Windows or kiosks located around Marlins Park.
Groups of 20 or more save 10% - 20% off the single game ticket prices. In addition there are a number of unique gameday special events scheduled throughout the season. The Marlins also offer various gameday suite rentals and party area options. For more information, visit marlins.com/groups or contact the Group Sales Department at (305) 480-2523 or Groups@marlins.com.
Guests hoping to upgrade or change their seat location may inquire with the Ticket Office staff at Guest Services Centers inside Marlins Park until two (2) hours after the scheduled start time. In the event that an upgrade is available and the new ticket(s) value is greater than the original ticket(s) being presented for upgrade, the difference in price may be paid by cash or credit card.
The Miami Marlins offer recurring ticket offers for fans to enjoy.
To view a calendar of available games and ticket offers, go to marlins.com/ticketoffers. For a full list of promotions and giveaways, visit marlins.com/promotions.
Miami Marlins, L.P. reserves the right to decline, reject, and/or cancel any ticket or ticket package purchase and refund the purchase price paid for any remaining games for violation of any Marlins ticket sales policy or the terms and conditions printed on each ticket, as determined in the Marlins' sole reasonable discretion. Miami Marlins, L.P. also reserves the right not to sell to and/or cancel any purchase made by individuals or companies whose intent is to resell more than 30% of a purchased season ticket package. The purchase of a season ticket package by an individual or company with such intent shall require the expressed written consent of Miami Marlins, L.P., as provided by a Ticket Sales executive at the Vice President level or higher.
Guests can now experience a behind-the-scenes tour of the new, state-of-the-art Marlins Park.
Water Fountains are in the following locations:
View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.
The official Miami Marlins website provides the latest Marlins information and can be found at marlins.com and marlinsbeisbol.com.
Guests can enjoy free Wi-Fi and free Charging Stations throughout Marlins Park to allow them access to marlins.com, as well as access to post photos and commentary of their Marlins Park experience!
Also download the MLB.com Ballpark app and the MLB.com At Bat app to support your experience! Please see "Mobile Applications" for further information.
Marlins Park is proud to offer free Wi-Fi access to all Guests. Marlins Park is also equipped with cellular application services to strengthen your mobile carrier's signals inside Marlins Park. Download the MLB.com Ballpark app to complement your experience with access to your game tickets, access to order food from your device, access to Ballpark maps, access to live in-game seat upgrades and much more!
As a way to stay current and provide Guests with the best Ballpark amenities and features possible, we welcome your feedback, questions, suggestions and recommended improvements by submitting them to one of the Guest Services Centers, or by emailing us at firstname.lastname@example.org.