If you enjoy being surrounded by baseball, these seasonal positions may be for you. All positions require strong interpersonal communication skills and a willingness to assist fans in a polite, friendly manner. Every employee is expected to have a basic knowledge of Oriole Park at Camden Yards and be able to locate areas within the ballpark. Some positions require standing for long periods of time and exposure to all types of weather. Applicants must be able to work long hours, including days, nights, weekends, and holidays. Candidates must have some experience working with people in a customer-service capacity.
HOW TO APPLY
333 West Camden Street
Baltimore, MD 21201
Out-going and fan-friendly individuals are needed to become members of our Event Staff. Our Event Staff members greet fans entering the ballpark, assist fans in scanning tickets for entry to the park, provide directional information to fans regarding seating, concessions, emergencies, and maintain an up-beat, family atmosphere so that all fans can enjoy the game. Applicants must be available for the majority of home games for the Orioles 2017 schedule.
Our Event Staff have the following qualifications:
The representatives provide the highest level of customer service to Orioles fans via incoming calls to our main phone queue. Our representatives are able to sell group tickets and season ticket plans. In addition, they are able to answer fan questions related to general team policies. Each representative is responsible for keeping fans aware of various ticket opportunities that become available. A strong work ethic and desire to grow business is necessary to become successful in this opportunity. A portion of this opportunity will involve making out-bound sales calls. You must enjoy speaking on the phone and the challenge of problem solving. A flexible schedule is required, as well as working evenings and weekends during our season.
Our Representatives have the following qualifications:
Within our Box Office, staff members sell individual game tickets on both game and non-game days. The responsibility of the ticket seller is to provide a smooth transaction for each customer, ensuring the customer is aware of all available tickets and promotions. Each seller is expected to understand the seating layout of the ballpark and prices, including discounts. They must balance their bank at the completion of each shift. Applicants must be available to work the majority of home Oriole games.
Our Ticket Sellers have the following qualifications:
If you have a true desire to serve fans, this position may be for you. We are scouting for individuals who can provide the highest level of customer service to join our Fan Assistance team. Team members should have a flexible schedule that includes working at least 80% of our home games.
Our Fan Assistance Representatives have the following qualifications:
Ticket Service Representatives handle ticket transactions for Season Plan Members, Group and Individual ticket purchasers. In addition, they resolve ticket issues and exchanges, while offering excellent customer service to all fans. These representatives will interact with fans over the phone, email and chat platforms. A strong work ethic and desire to grow business is necessary to be successful in this opportunity.
In this role, you will be an essential part of the game experience and help build memories that last a lifetime for Orioles fans. This position requires a friendly, outgoing personality with sincere enjoyment in interacting with and helping fans as the Orioles strive to deliver the best guest experiences in baseball at Oriole Park at Camden Yards.
Essential Duties and Responsibilities:
Knowledge, Skills, and Abilities necessary to perform essential functions:
To apply: If you are interested in applying for this position please submit resume and cover letter to firstname.lastname@example.org
The Orioles internship program is intended to provide valuable and practical educational experiences for the student. This experience is gained by watching and performing tasks while under the close supervision of an Internship Mentor. All internships are unpaid and must count toward academic credit. In addition, the student is not entitled to a job with the Orioles at the conclusion of the internship.
Students seeking an internship should meet the following criteria:
HOW TO APPLY
Interested students can apply by sending their resumes along with a cover letter via mail, fax, or e-mail to:
333 West Camden Street
Baltimore, MD 21201
Included in the cover letter should be area of interest and dates of availability. For planning needs, Fall term is September - December; Spring term is February - May; Summer term is June - August.
Due to the high volume of resumes we receive we regret that we will only be able to respond to those students in whom we have an interest.
WE ARE CURRENTLY SEEKING INTERNS FOR THE FOLLOWING POSITIONS:
Orioles Alumni - (Fall Term, Spring Term, Summer Term)
The internship is designed to provide the student with experience in archival research as well as event management. The intern will assist the department staff with daily tasks in two primary areas: (1) team archives -- researching, identifying and cataloging team and player files and photographs; and (2) Orioles Alumni program -- assisting with pre-game, in-game and community functions involving former players, as well as database management. The intern should have experience with Word and Excel programs, and be comfortable both working alone on projects as well as with Orioles sponsors and clients in the social setting of the ballpark. Some nights and weekends are required. Available for spring, summer or fall semesters.
Corporate Sales and Sponsorship - (Fall Term, Spring Term, Summer Term)
The intern will be exposed to contracts and proposals for sponsorship accounts. Providing fulfillment duties for existing accounts and creating new proposals are just two of the many experiences the intern will learn. The intern may also assist with promotions and game day events related to servicing of sponsor contracts. Under the direction of the Internship Mentor, the intern will also perform research and work on special assignments as needed.
Ballpark Operations - (Fall Term, Spring Term, Summer Term)
This intern will experience and learn skills related to venue management. They will actively learn by helping to oversee a staff of approximately 200 event staff employees. The intern will also, under the direction of the Internship Mentor, be introduced to the maintenance aspect of venue management. This may include assisting the department by maintaining a variety of reports/logs that pertain to the safe and efficient operation of the ballpark.
Public Relations - (Fall Term, Spring Term, Summer Term)
The intern will learn and develop skills in effectively dealing with the media and public by working in the public relations office. Research and statistical skills will be honed in this internship opportunity. Prior experience with a sports team or college sports information office is preferred, but not required. The applicant must be willing to work nights and weekends during the season.
The internship is designed to gain experience and insight into the Productions department for a Major League Baseball team. Under the direction of the Internship mentor, the intern will further enhance, develop and acquire skills from performing the below listed tasks and other task to be assigned:
The Baltimore Orioles Productions Internship is a non-paid position and not eligible for benefits, but is eligible for college credit. The Baltimore Orioles do not guarantee a position within the organization after completion of this internship.[ Back to top ]
The Baltimore Orioles Career Introductory Program is designed to gain experience and insight into the promotional aspect of game day operations for a Major League Baseball team.[ Back to top ]
The Designated Hitters program is a volunteer sales force serving as ambassadors for the Baltimore Orioles. DHs work within the regional business community, as well as with non-profit organizations, schools, local government and individual customers, to help sell Orioles season, group and individual tickets. Since 1979 the Orioles DHs have helped to build excitement for baseball all across Baltimore city and the state of Maryland![ Back to top ]